Privacy Policy

How TrueNorth IT & Cyber Advisory collects, uses, and protects information submitted through this website and during business inquiries.

Effective date

Website privacy, written clearly

This policy explains what information may be collected when you visit the website, contact TrueNorth, request a consultation, or communicate about advisory services.

This page is intended for website use and general business inquiries. Client engagements may include additional confidentiality, security, and data handling terms in a separate written agreement.

1
We collect information for service deliveryContact details, company information, and information you choose to share about your IT, cyber, AI, or vendor needs.
2
We use information for business purposesInformation is used to respond, scope services, provide advisory support, and maintain business records.
3
Security is taken seriouslyReasonable administrative and technical safeguards are used, and every website or email system benefits from careful handling of sensitive information.
4
You can contact us anytimeEmail info@truenorthitcyber.com or call (321) 285-6677.

Information we may collect

The website is designed for business inquiries. Information is generally provided voluntarily by visitors.

Contact information

Name, email address, phone number, company name, job title, and other details submitted through email, forms, calls, or direct communication.

Business inquiry details

Information about your IT environment, vendors, cybersecurity concerns, AI adoption needs, compliance questions, project goals, or service requests.

Website and technical data

Basic website usage data may be collected through hosting logs, security tools, analytics, or similar systems used to operate and protect the website.

How information is used

Information is used to operate the business, respond to inquiries, and provide advisory services.

Responding and scoping

We may use information to answer questions, schedule calls, evaluate fit, prepare proposals, scope assessments, and communicate about services.

Providing services

Information may be used to support advisory work, prepare findings, review vendor or security issues, and maintain records related to service delivery.

Business operations

Information may be used for billing, scheduling, documentation, security, legal compliance, internal administration, and professional recordkeeping.

Website improvement

General usage information may help improve website content, user experience, service descriptions, and security monitoring.

Sharing and protection

TrueNorth keeps personal information for business use and service delivery. Limited sharing may occur only when needed to operate the business, provide services, or comply with obligations.

Service providers

Information may be shared with trusted providers that support hosting, email, security, scheduling, accounting, or business operations.

Professional advisors

Information may be shared with legal, tax, insurance, or other professional advisors when reasonably necessary.

Legal or safety reasons

Information may be disclosed if required by law, to protect rights or property, or to respond to security, fraud, or misuse concerns.

Your choices

You may request that TrueNorth update or delete business contact information where practical and legally permitted. Some information may need to be retained for business, legal, tax, security, or recordkeeping reasons.

Third party websites

The website may link to third party websites, social platforms, vendors, or resources. Third party sites maintain their own privacy practices and content responsibility.

Policy updates

This policy may be updated from time to time. The updated version will be posted on this page.

Contact

Questions about this policy can be sent to info@truenorthitcyber.com or by calling (321) 285-6677.