Executive technology guidance, AI advisory, security leadership, and vendor accountability

TrueNorth helps Central Florida owners and leadership teams understand what they have, what is risky, what is overpriced, how AI can be used safely, and what needs to happen next.

Core services

These services can be delivered as standalone projects, part of the Health Check, or through an ongoing advisory package.

Fractional CIO Services

Executive IT leadership for growing businesses with a cost structure scaled for growing businesses.

  • Technology strategy and roadmap
  • IT budget and investment planning
  • Executive reporting and decision support
  • Technology standards and governance

Virtual CISO Services

Cybersecurity Leadership focused on practical risk reduction, governance, and readiness.

  • Cyber risk assessment
  • Security roadmap and priorities
  • Incident response planning
  • Policy and control guidance

MSP & IT Vendor Oversight

Independent review and oversight of MSPs, software vendors, telecom providers, and security partners.

  • Vendor scorecards
  • Contract and renewal reviews
  • Invoice and service analysis
  • Project meeting oversight

Cybersecurity Risk Assessments

Review current security posture and identify risks, gaps, and priority improvements.

  • MFA and access controls
  • Backup and recovery posture
  • Email and endpoint security basics
  • Security awareness maturity

Cyber Insurance Readiness

Support for understanding insurer questionnaires, controls, evidence, and practical remediation.

  • Questionnaire support
  • Control gap list
  • Documentation needs
  • Leadership ready recommendations

Compliance Readiness

Advisory support for customer security requirements, basic NIST and CIS style expectations, and evidence preparation.

  • Gap reviews
  • Evidence checklists
  • Policy alignment
  • Remediation roadmap

AI Advisory & Governance

Help leadership use AI with security, privacy, and operational guardrails.

  • AI readiness assessment
  • Approved tool guidance
  • Data protection rules
  • AI roadmap and governance model

AI Use Case Planning

Identify practical, realistic AI opportunities that improve the business instead of chasing hype.

  • Department use case workshops
  • Value and risk scoring
  • Pilot planning
  • Success measures and ownership

AI Policy & Employee Guidance

Create clear rules for how employees can use AI tools safely and responsibly.

  • Acceptable AI use policy
  • Confidential data rules
  • Human review requirements
  • Manager guidance and training plan

Microsoft 365 Security Review

Review the common controls that matter most in many SMB environments.

  • MFA and admin accounts
  • Email protection settings
  • External sharing and access
  • Baseline hardening priorities

IT Cost & Contract Review

Analyze IT spend and contracts to reduce waste and improve value.

  • License and subscription review
  • Tool overlap analysis
  • Renewal timing and risks
  • Negotiation questions

Backup & Disaster Recovery Review

Assess whether the business can actually recover from outage, ransomware, data loss, or vendor failure.

  • Backup coverage and retention
  • Restore testing review
  • Recovery objectives
  • Continuity gaps
How we work

We advise, assess, coordinate, and hold the line

TrueNorth serves as an advisor rather than your helpdesk. We help leadership understand the current state, make informed decisions, and ensure vendors are aligned with the business. The model is especially useful for Central Florida businesses that have an MSP or vendors but need an experienced executive advisor on their side.

Independent advisory

We sit on your side of the table and help translate technical issues into business decisions.

Partner coordination

When execution is needed, we help you select and manage the right people or vendors.

Practical deliverables

Clear roadmaps, gap lists, scorecards, questions, and decision support, built for action.

Clear improvement focus

We focus on visibility, gap identification, practical improvement, and stronger decision making.

Need help choosing the right service?

The Health Check is the best first step when you want clarity before choosing a longer engagement.

View Health Check