Executive technology guidance, AI advisory, security leadership, and vendor accountability.
TrueNorth helps owners and leadership teams understand what they have, what is risky, what is overpriced, how AI can be used safely, and what needs to happen next.
Core services.
These services can be delivered as standalone projects, part of the Health Check, or through an ongoing advisory package.
Fractional CIO Services
Executive IT leadership for growing businesses without the cost of a full-time CIO.
- Technology strategy and roadmap
- IT budget and investment planning
- Executive reporting and decision support
- Technology standards and governance
Virtual CISO Services
Cybersecurity leadership focused on practical risk reduction, governance, and readiness.
- Cyber risk assessment
- Security roadmap and priorities
- Incident response planning
- Policy and control guidance
MSP & IT Vendor Oversight
Independent review and oversight of MSPs, software vendors, telecom providers, and security partners.
- Vendor scorecards
- Contract and renewal reviews
- Invoice and service analysis
- Project meeting oversight
Cybersecurity Risk Assessments
Review current security posture and identify risks, gaps, and priority improvements.
- MFA and access controls
- Backup and recovery posture
- Email and endpoint security basics
- Security awareness maturity
Cyber Insurance Readiness
Support for understanding insurer questionnaires, controls, evidence, and practical remediation.
- Questionnaire support
- Control gap list
- Documentation needs
- Leadership-ready recommendations
Compliance Readiness
Advisory support for customer security requirements, basic NIST/CIS-style expectations, and evidence preparation.
- Gap reviews
- Evidence checklists
- Policy alignment
- Remediation roadmap
AI Advisory & Governance
Help leadership use AI without creating unmanaged security, privacy, or operational risk.
- AI readiness assessment
- Approved tool guidance
- Data protection rules
- AI roadmap and governance model
AI Use Case Planning
Identify practical, realistic AI opportunities that improve the business instead of chasing hype.
- Department use case workshops
- Value and risk scoring
- Pilot planning
- Success measures and ownership
AI Policy & Employee Guidance
Create clear rules for how employees can use AI tools safely and responsibly.
- Acceptable AI use policy
- Confidential data rules
- Human review requirements
- Manager guidance and training plan
Microsoft 365 Security Review
Review the common controls that matter most in many SMB environments.
- MFA and admin accounts
- Email protection settings
- External sharing and access
- Baseline hardening priorities
IT Cost & Contract Review
Analyze IT spend and contracts to reduce waste and improve value.
- License and subscription review
- Tool overlap analysis
- Renewal timing and risks
- Negotiation questions
Backup & Disaster Recovery Review
Assess whether the business can actually recover from outage, ransomware, data loss, or vendor failure.
- Backup coverage and retention
- Restore testing review
- Recovery objectives
- Continuity gaps
We advise, assess, coordinate, and hold the line.
TrueNorth is not trying to become your helpdesk. We help leadership understand the current state, make informed decisions, and ensure vendors are aligned with the business.
Independent advisory
We sit on your side of the table and help translate technical issues into business decisions.
Partner coordination
When execution is needed, we help you select and manage the right people or vendors.
Practical deliverables
Clear roadmaps, gap lists, scorecards, questions, and decision support — not shelfware.
No false promises
We do not guarantee security, compliance, or AI outcomes. We help identify gaps and drive practical improvement.
Not sure which service fits?
The Health Check is the best first step when you want clarity before choosing a longer engagement.